Privacy policy
Privacy Policy
Last Updated: 22 August 2026
At PictureJar, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our website, place an order, create an account or contact us, we may collect certain information including:
- Name
- Billing and shipping address
- Phone number
- Email address
- Order and transaction details
- Payment-related information processed through our payment partners
- Information you provide when contacting customer support
- Device, browser and website usage information
2. How We Use Your Information
We may use the information we collect to:
- Process and fulfil your orders
- Arrange shipping and delivery
- Process payments and prevent fraudulent transactions
- Send order confirmations and delivery updates
- Respond to your questions and customer support requests
- Improve our website, products and shopping experience
- Send promotional communications where you have provided consent
- Comply with applicable legal and regulatory requirements
3. Payment Information
PictureJar does not directly store your complete debit card, credit card or banking credentials. Payments are processed through secure third-party payment providers. Your payment information is handled according to the privacy policies and security practices of the respective payment provider.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage and improve your shopping experience.
Cookies may also be used by third-party services that support analytics, advertising or other website functions.
5. Sharing of Information
We do not sell or rent your personal information. We may share necessary information with trusted service providers when required to operate our business, including payment processors, shipping and logistics partners, technology providers, analytics services and customer support services.
These service providers receive only the information reasonably required to perform their services.
6. Order and Delivery Information
To fulfil your order, we may share your name, contact number and delivery address with our shipping and logistics partners. This information is used only for processing and delivering your order.
7. Marketing Communications
If you choose to subscribe to promotional communications, we may contact you regarding new collections, offers, products and updates.
You can unsubscribe from promotional emails at any time by using the unsubscribe option provided in the communication or by contacting us.
8. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, alteration, disclosure or loss.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of your information.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide our services, maintain business records and comply with applicable legal obligations.
10. Third-Party Links
Our website may contain links to third-party websites or services. PictureJar is not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their privacy policies before providing any personal information.
11. Children's Privacy
Our website is not intended to knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
12. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to request access, correction or deletion of certain information.
To make a privacy-related request, please contact us using the details provided below. We may need to verify your identity before processing certain requests.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology or applicable laws. Any updated version will be published on this page with a revised "Last Updated" date.
14. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:
PictureJar
Email:
customersupport@picturejar.com
Phone:
+91 78238 02120
By using the PictureJar website, you acknowledge that you have read and understood this Privacy Policy.